:root{--bg: #f3f3ef;--surface: #ffffff;--surface-hover: #f7f7f4;--border: #e8e8e3;--border-subtle: #eeeee9;--text: #1f1f1f;--muted: #6b6b6b;--accent: #20808d;--accent-soft: rgba(32, 128, 141, .1);--shadow-sm: 0 1px 2px rgba(0, 0, 0, .04);--admin-sidebar-width: 220px;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;color:var(--text);background:var(--bg)}*{box-sizing:border-box}body{margin:0;min-height:100vh}#root{min-height:100vh}a{color:var(--accent)}a:hover{color:#1a6b76}.glosix-wordmark{font-size:1.35rem;font-weight:600;letter-spacing:-.02em;color:var(--text);line-height:1.2}.glosix-wordmark--sidebar{font-size:1.42rem;font-weight:500;letter-spacing:.05em}.admin-shell{display:flex;min-height:100vh}.admin-sidebar{width:var(--admin-sidebar-width);flex-shrink:0;display:flex;flex-direction:column;padding:16px 12px;background:var(--surface);border-right:1px solid var(--border-subtle);box-shadow:var(--shadow-sm)}.admin-sidebar-brand{display:flex;flex-direction:column;align-items:center;gap:6px;padding:8px 0 20px}.admin-sidebar-badge{font-size:.7rem;font-weight:600;letter-spacing:.06em;text-transform:uppercase;color:var(--accent);background:var(--accent-soft);padding:3px 10px;border-radius:999px}.admin-sidebar-nav{display:flex;flex-direction:column;gap:4px;flex:1}.admin-sidebar-nav a{display:flex;align-items:center;justify-content:space-between;gap:8px;color:var(--text);text-decoration:none;padding:10px 12px;border-radius:10px;font-size:.9rem;font-weight:500;transition:background .15s,color .15s}.admin-sidebar-nav-label{min-width:0}.admin-sidebar-nav-badge{flex-shrink:0;display:inline-flex;align-items:center;justify-content:center;min-width:1.35rem;height:1.35rem;padding:0 6px;border-radius:999px;background:var(--accent);color:#fff;font-size:.72rem;font-weight:700;line-height:1}.admin-sidebar-nav a:hover{background:var(--surface-hover);color:var(--text)}.admin-sidebar-nav a.active{background:var(--accent-soft);color:var(--accent)}.admin-sidebar-footer{border-top:1px solid var(--border-subtle);padding-top:12px;margin-top:8px}.user-meta{font-size:13px;margin-bottom:10px}.user-meta-email{display:block;word-break:break-all;color:var(--text)}.role{display:block;color:var(--muted);font-size:12px;margin-top:2px}.admin-content{flex:1;min-width:0;padding:24px 28px 32px;max-width:1200px;overflow-x:hidden}.admin-content h1{margin:0 0 20px;font-size:1.5rem;font-weight:600;letter-spacing:-.02em}.settings-section{margin-bottom:28px;padding-bottom:20px;border-bottom:1px solid var(--border-subtle)}.settings-section:last-of-type{border-bottom:none;margin-bottom:12px}.settings-section-title{margin:0 0 16px;font-size:1.05rem}.settings-section-toggle{display:flex;align-items:center;justify-content:space-between;gap:12px;width:100%;margin:0;padding:0;border:none;background:transparent;cursor:pointer;text-align:left;color:inherit;font:inherit}.settings-section-toggle-label{font-size:1.05rem;font-weight:600}.settings-section-toggle:hover .settings-section-toggle-label{color:var(--accent)}.settings-chevron{flex-shrink:0;color:var(--muted);transition:transform .2s ease}.settings-chevron--expanded{transform:rotate(90deg)}.settings-section-panel{margin-top:16px}.settings-section--collapsible{padding-bottom:16px}.settings-probes{margin-top:8px;padding-top:16px;border-top:1px solid var(--border-subtle)}.settings-probes-row{margin:0 0 12px;display:flex;flex-direction:column;align-items:flex-start;gap:4px}.settings-probes-row:last-child{margin-bottom:0}.settings-probes-result{margin:0;max-width:100%}.settings-prompt-group{margin-bottom:20px}.settings-prompt-group-title{margin:0 0 10px;font-size:.95rem;color:var(--text);font-weight:600}.settings-prompt-label textarea{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:.8rem;line-height:1.45}.settings-prompt-head{display:flex;justify-content:space-between;align-items:baseline;gap:12px;margin-bottom:4px}.hint-inline{display:block;font-size:.8rem;color:var(--muted);margin:4px 0 6px}.card{background:var(--surface);border:1px solid var(--border);border-radius:12px;padding:20px;margin-bottom:16px;box-shadow:var(--shadow-sm)}.grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(160px,1fr));gap:12px;margin-bottom:24px}.stat-card{background:var(--surface);border:1px solid var(--border);border-radius:12px;padding:16px 18px;box-shadow:var(--shadow-sm)}.stat-card span{display:block;color:var(--muted);font-size:13px}.stat-card strong{font-size:28px;font-weight:600;color:var(--text)}.btn-primary,.btn-secondary{border:none;border-radius:10px;padding:9px 16px;cursor:pointer;margin-right:8px;font-size:.9rem;font-weight:500;transition:background .15s,opacity .15s}.btn-primary{background:var(--accent);color:#fff}.btn-primary:hover:not(:disabled){background:#1a6b76}.btn-primary:disabled{opacity:.55;cursor:not-allowed}.btn-secondary{background:var(--surface);color:var(--text);border:1px solid var(--border)}.btn-secondary:hover:not(:disabled){background:var(--surface-hover)}.btn-secondary--block{width:100%;margin-right:0}.btn-link{border:none;background:transparent;padding:0;color:var(--accent);font-size:inherit;cursor:pointer;text-align:left;text-decoration:underline;text-underline-offset:2px}.btn-link:hover{color:#1a6b76}input,textarea,select{width:100%;margin-top:4px;margin-bottom:12px;padding:10px 12px;border:1px solid var(--border);border-radius:10px;background:var(--surface);color:var(--text);font:inherit}input:focus,textarea:focus,select:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-soft)}label{display:block;font-size:14px}.table{width:100%;border-collapse:collapse;background:var(--surface);border:1px solid var(--border);border-radius:12px;overflow:hidden;box-shadow:var(--shadow-sm)}.table th,.table td{padding:10px 14px;border-bottom:1px solid var(--border-subtle);text-align:left;vertical-align:top}.table th{background:var(--surface-hover);font-weight:600;font-size:.85rem}.error{color:#b91c1c}.ok{color:#15803d}.hint{color:var(--muted);font-size:13px}.center,.login-page{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:24px;background:var(--bg)}.login-card{width:min(380px,100%)}.login-brand{display:flex;flex-direction:column;align-items:center;gap:8px;margin:0 0 20px}.login-card h1{margin:0 0 16px;font-size:1.25rem;font-weight:600;text-align:center}.row,.row-actions{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.admin-back-link{display:inline-block;margin-bottom:10px;font-size:.875rem;color:var(--muted);text-decoration:none}.admin-back-link:hover{color:var(--accent);text-decoration:underline}.user-detail-meta{align-items:flex-end;gap:8px}.user-detail-stats-card,.user-detail-section-card{padding:16px 18px;margin-bottom:16px}.user-detail-section-title{margin:0 0 8px;font-size:1.05rem;font-weight:600}.user-detail-section-hint{margin:0 0 14px}.user-detail-stats-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:14px 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var(--border-subtle)}.user-detail-password-form{margin-top:14px;display:flex;flex-direction:column;gap:12px}.user-detail-actions-row .btn-secondary{margin-right:0}.user-detail-threads-section{margin-top:4px}.user-detail-threads-header{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:12px}.user-detail-threads-header .user-detail-section-title{margin-bottom:4px}.user-detail-threads-header .user-detail-section-hint{margin:0}.user-detail-threads-filter{margin-bottom:12px}.btn-secondary--compact{padding:6px 10px;font-size:.8125rem}.status-list .ok{color:#15803d}.status-list .warn{color:#b45309}.status-list .bad{color:#b91c1c}.badge.bad{background:#fee2e2;color:#991b1b;padding:2px 8px;border-radius:6px;margin-left:8px}tr.banned{opacity:.6}pre.small{font-size:11px;margin:4px 0 0;white-space:pre-wrap}.checkbox{display:flex;align-items:center;gap:8px}.checkbox 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var(--border-subtle)}.audit-collapsible{margin-bottom:16px}.audit-collapsible-toggle{display:flex;align-items:center;gap:10px;width:100%;padding:0;border:none;background:transparent;color:var(--text);cursor:pointer;text-align:left}.audit-collapsible-heading{display:flex;flex-direction:column;gap:4px;flex:1;min-width:0}.audit-collapsible-title{font-size:1.1rem;font-weight:600}.audit-collapsible-sub{font-size:.875rem;color:var(--muted);line-height:1.4}.audit-collapsible-chevron{flex-shrink:0;display:inline-block;transition:transform .15s ease;font-size:.7rem;color:var(--muted)}.audit-collapsible-chevron--open{transform:rotate(90deg)}.audit-collapsible-badge{flex-shrink:0;display:inline-flex;align-items:center;justify-content:center;min-width:2rem;padding:4px 10px;border-radius:999px;background:var(--accent-soft);color:var(--accent);font-size:.875rem;font-weight:700;line-height:1}.audit-collapsible-body{margin-top:16px;padding-top:16px;border-top:1px solid var(--border-subtle)}.incidents-panel .incidents-by-service{margin-bottom:0}.incidents-by-service{display:flex;flex-direction:column;gap:10px;margin-bottom:16px}.incidents-service-row{display:flex;flex-direction:column;gap:4px;padding:10px 12px;border-radius:8px;background:var(--surface-hover);border:1px solid var(--border-subtle)}.incidents-service-label{font-weight:600;font-size:.9rem}.incidents-service-counts{font-size:.8125rem;color:var(--muted)}.incidents-service-last{font-size:.8125rem;color:var(--text);opacity:.85}.incidents-empty{margin:0 0 12px;font-size:.875rem;color:var(--muted)}.incidents-recent-toggle{display:flex;align-items:center;gap:8px;width:100%;padding:8px 0;border:none;background:transparent;color:var(--text);font-size:.875rem;cursor:pointer;text-align:left}.incidents-recent-chevron{display:inline-block;transition:transform .15s 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strong{display:block;font-size:1.75rem;font-weight:600;line-height:1.1}.feedback-stat>div>span:last-child{font-size:.8125rem;color:var(--muted)}.feedback-stat--up{border-color:#20808d59;background:var(--accent-soft)}.feedback-stat--down{border-color:#c0392b33;background:#c0392b0f}.feedback-reasons h3{margin:0 0 12px;font-size:.9375rem;font-weight:600;color:var(--text)}.feedback-recent-toggle{display:flex;align-items:center;gap:8px;width:100%;margin:0;padding:0;border:none;background:transparent;cursor:pointer;text-align:left;font:inherit;color:var(--text)}.feedback-recent-toggle:hover .feedback-recent-toggle-title{color:var(--accent)}.feedback-recent-chevron{display:inline-flex;flex-shrink:0;width:1rem;font-size:.7rem;color:var(--muted);transition:transform .15s 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td{border-bottom:none}.feedback-recent-table tbody tr:hover{background:var(--surface-hover)}.feedback-rating-badge{display:inline-block;font-size:1.1rem}.feedback-recent-reason{display:flex;flex-direction:column;gap:4px;max-width:200px}.feedback-recent-comment{font-size:.75rem;color:var(--muted);line-height:1.35}.feedback-recent-user{white-space:nowrap;max-width:160px;overflow:hidden;text-overflow:ellipsis}.feedback-recent-preview{max-width:280px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--muted)}.feedback-recent-date{white-space:nowrap}.feedback-empty{margin:0;font-size:.875rem;color:var(--muted)}.admin-page{width:100%;max-width:100%}.admin-page-header{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:20px}.admin-page-header h1{margin:0 0 6px}.admin-page-subtitle{margin:0;font-size:.875rem;color:var(--muted);line-height:1.45;max-width:42rem}.admin-page-meta{display:flex;flex-direction:column;align-items:flex-end;gap:2px;flex-shrink:0}.admin-count-badge{display:inline-flex;align-items:center;justify-content:center;min-width:2.5rem;padding:6px 12px;border-radius:999px;background:var(--accent-soft);color:var(--accent);font-size:1.125rem;font-weight:700;line-height:1}.admin-pager{display:flex;align-items:center;justify-content:flex-end;flex-wrap:wrap;gap:12px;margin-top:16px}.admin-pager .btn-secondary{margin-right:0}.admin-pager-info{font-size:.8125rem;color:var(--muted);text-align:center}.users-toolbar{padding:16px 18px;margin-bottom:16px}.users-toolbar-form{display:flex;flex-wrap:wrap;align-items:flex-end;gap:12px 16px}.users-search-field{flex:1 1 240px;min-width:0;margin:0}.users-field-label{display:block;font-size:.75rem;font-weight:600;color:var(--muted);text-transform:uppercase;letter-spacing:.04em;margin-bottom:6px}.users-search-field input{margin:0}.users-checkbox{margin-bottom:10px;white-space:nowrap}.users-checkbox input{margin:0}.users-toolbar-actions{display:flex;flex-wrap:wrap;gap:8px}.users-toolbar-actions .btn-primary,.users-toolbar-actions .btn-secondary{margin-right:0}.users-empty{text-align:center;padding:28px 20px}.users-table-wrap{width:100%;overflow:hidden;border:1px solid var(--border);border-radius:12px;background:var(--surface);box-shadow:var(--shadow-sm)}.users-table{width:100%;border-collapse:collapse;table-layout:fixed}.users-table th,.users-table td{padding:12px 14px;border-bottom:1px solid var(--border-subtle);text-align:left;vertical-align:middle}.users-table th{background:var(--surface-hover);font-weight:600;font-size:.8125rem;color:var(--muted)}.users-table tbody tr:last-child td{border-bottom:none}.users-table tbody tr:hover{background:var(--surface-hover)}.users-row--banned{opacity:.65}.users-account-cell{display:flex;align-items:center;gap:12px;min-width:0}.users-avatar{flex-shrink:0;width:36px;height:36px;border-radius:10px;display:inline-flex;align-items:center;justify-content:center;font-size:.875rem;font-weight:700;color:var(--accent);background:var(--accent-soft);border:1px solid rgba(32,128,141,.15)}.users-account-meta{display:flex;flex-direction:column;gap:2px;min-width:0}.users-account-label{font-weight:600;font-size:.9375rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.users-account-id{font-size:.75rem;color:var(--muted);font-family:ui-monospace,SFMono-Regular,Menlo,monospace}.users-badge{display:inline-block;width:fit-content;margin-top:2px;padding:2px 8px;border-radius:999px;font-size:.6875rem;font-weight:600;text-transform:lowercase}.users-badge--guest{background:var(--surface-hover);color:var(--muted);border:1px solid var(--border-subtle)}.users-badge--banned{background:#fee2e2;color:#991b1b}.users-cell-name{color:var(--text)}.users-plan-cell{display:flex;flex-direction:column;gap:4px}.plan-badge{display:inline-block;width:fit-content;padding:4px 10px;border-radius:999px;font-size:.6875rem;font-weight:700;letter-spacing:.04em;text-transform:uppercase}.plan-badge--pro{color:var(--accent);background:var(--accent-soft);border:1px solid rgba(32,128,141,.2)}.plan-badge--free{color:var(--muted);background:var(--surface-hover);border:1px solid var(--border-subtle)}.users-plan-expires{font-size:.75rem;color:var(--muted)}.users-usage{display:flex;flex-direction:column;gap:6px;min-width:0}.users-usage-value{font-size:.875rem;font-weight:600;font-variant-numeric:tabular-nums}.users-usage-bar{height:5px;border-radius:999px;background:var(--border-subtle);overflow:hidden}.users-usage-fill{height:100%;border-radius:999px;background:var(--accent);min-width:2px;transition:width .2s 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.users-usage{align-items:flex-end;margin-left:auto}.admin-responsive-table .payments-user-link{align-items:flex-end;text-align:right;margin-left:auto}.admin-responsive-table .audit-cell-time{white-space:normal}.admin-responsive-table .audit-action-code{margin-left:auto;text-align:right}.admin-responsive-table .audit-details,.admin-responsive-table .audit-resource-text{margin-left:auto;text-align:right;max-width:58%}.admin-responsive-table .audit-empty{display:block;text-align:center;padding:20px 0!important}.admin-responsive-table .audit-empty:before{display:none!important}.admins-table-wrap{margin-top:4px}.admins-create-form h2{margin-top:0;font-size:1rem}}@media (max-width: 420px){.grid{grid-template-columns:1fr}.support-ticket-action-row .btn-secondary,.support-ticket-action-row .btn-primary,.user-detail-actions-row .btn-secondary{flex:1 1 100%}}